Look around any modern office and chances are almost every employee will be working away on a PC or laptop. IT underpins every single department. Sales, marketing, accounts, facilities, they all depend on their computers to get the job done. When systems go down it’s a total nightmare. Every minute the servers are offline costs that business vital revenue. No wonder provision for IT support looms large over every kind of organisation.
Traditionally businesses would maintain some sort of in house IT support function, but this model is increasingly being called into question. IT support issues by their very nature are intermittent, which can mean permanent staff twiddling their fingers between jobs. For many organisations having this person or department on full time stand by just isn’t cost effective or efficient.
IT outsourcing London is a trend that has swept the capital. Increasingly businesses are turning to a contract arrangement. They arrange support through a third party provider, who is only a phone call or email away should anything go wrong. As soon as there is any kind of issue, they’ll step in to fix the fault and bring systems back on line. There’s simply no need for full time staff.
IT support companies London aren’t all the same however. Businesses need to think carefully about their choice of provider. IT is business critical. Support can’t just be entrusted to anyone. When choosing a partner businesses should consider the size, reputation, location and track record of the third party provider. Vendor approval is reassuring too.
Working with a local provider has a number of distinct advantages. Not every fault can be fixed remotely. It’s reassuring to know that engineers can be on site promptly in the event of a serious outage. When outsourcing is done well it helps to save money and improve service levels.
For more information please visit – http://www.syntax.co.uk/it-support-london.php
