Currently finding people who are willing to work, and work hard is not difficult. Most people realise that taking a job and coasting is a sure fire way to get the sack. The shortage of jobs means that more people are prepared to take on jobs that they would have previously considered too hard, or onerous.
However, some industries are still finding it hard to recruit. The hospitality and catering industries fall into this category. Often they can find people who are happy to apply, and respond well to the training. However, the problem is that keeping those people over the long term often proves to be difficult. Many applicants under estimate just how hard hospitality work is.
They do not really understand the pressures they have to work under until they actually start the job. Most give it their best shot, so last a few weeks. However, after that they put in their notice, or worse simply do not turn up. This is why recruiting for the hospitality industry can be particularly difficult.
Target Your Recruitment Drive
Whatever approach you take, staff turnover is always going to be relatively high. However, you can considerably reduce your staff turnover rate by recruiting the right people in the first place.
By far the best approach is to give the difficult front of house roles only to people who have experience of working in hospitality. You can still recruit a few young newcomers and start them off slowly by giving them support roles. This is important because it gives you the option to promote from within, and means that your front of house staff has a good grounding in hospitality.
If you needed seasoned applicants for a particular role, only advertise that job in certain places. The best approach is to advertise in the trade press or better still via an agency that specialises in hospitality recruitment. This approach will ensure that the bulk of the applicants have already worked in the industry, which means they will already have most of the skills you are looking for.
To make your business run smoothly, turn to Caterer.com’s hospitality recruitment and recruit from their pool of talent. Posting a job with them takes only a few minutes and is not expensive plus will be seen by agencies and job seekers alike.
